The Journey of Your Garment at Whites: From Drop-Off to Delivery

At Whites, we understand the trust that goes into handing over your high-end garments. From the moment your item arrives to when it’s returned to you, our process is designed to prioritize care, quality, and safety. Here’s an inside look at the journey of a garment through Whites’ luxury care process.

Step 1: Drop-Off and Initial Assessment

• Each garment’s journey begins with a thorough assessment. Our customer service team records details about your item, noting any stains, damages, or special instructions. This initial step ensures that every garment receives individualized attention right from the start.

Step 2: Expert Cleaning and Treatment

• After inspection, your garment moves to the cleaning phase. Our premium dry cleaning service in Dubai is customized to handle different fabrics with care. Whether it’s couture silk, lace, or embellished pieces, our experts determine the ideal treatment to gently clean without compromising quality.

Step 3: Quality Control

• After cleaning, the garment undergoes a detailed inspection to verify that stains have been removed, colors are vibrant, and no damage has occurred. This step ensures that Whites maintains the high standards expected in couture garment care.

Step 4: Finishing Touches

• Next, we apply finishing touches such as pressing and folding to prepare the garment for pickup. Delicate items are hand-pressed, while structured pieces are carefully shaped to preserve their form.

Step 5: Safe Packaging and Delivery

• The final step is packaging. Each garment is placed in a breathable cover to protect it during transport. If you choose our delivery option, our trained drivers handle your garments with care, ensuring that they arrive in pristine condition.

  By the time your garment returns to you, it’s been through a journey that reflects Whites’ commitment to excellence. Each step ensures that your items are treated with the highest level of care, making Whites a trusted name in luxury garment care UAE residents rely on.