Meet Our Experts: An Interview with Whites’ Head of Quality

The quality of our services at Whites is defined by the people behind the scenes, especially our Head of Quality, who oversees every aspect of our luxury garment care process. Today, we’re sharing insights from an exclusive interview with our Head of Quality, who brings unmatched expertise to Whites.

Q: Can you tell us a bit about your background?

• “I’ve been in the garment care industry for over 15 years, specializing in luxury fabrics and high-end designer items. My passion is in understanding the unique needs of each fabric and garment, which helps us deliver exceptional results.”

Q: What does a typical day look like for you at Whites?

• “Every day begins with reviewing the garments that arrived the day before. We assess any specific care requirements and make a plan for each item. I also work closely with our cleaning specialists to monitor the quality of our treatments, ensuring that every garment gets the care it deserves.”

Q: How do you approach challenges with delicate or stained garments?

• “Each garment tells its own story. When we encounter a stain, we assess it based on the fabric type and stain composition. We use a combination of gentle techniques and specialized products, always aiming to maintain the integrity of the fabric while achieving a pristine finish.”

Q: What sets Whites apart from other luxury garment care services?

• “Our commitment to quality and client satisfaction. We handle each item with the care and precision it deserves. We’re always researching the best eco-friendly products and practices to ensure we’re ahead in both technology and sustainability.”

Q: What advice would you give clients for caring for their luxury garments at home?

• “Always follow the care labels and avoid using harsh detergents on delicate fabrics. If possible, consult a luxury garment cleaning Dubai service for professional care, especially for items labeled ‘dry clean only.’ Proper care goes a long way in preserving the value of luxury garments.”

At Whites, we’re proud to have an expert team led by our Head of Quality, who helps us maintain the high standards our clients expect. With decades of experience, our team’s expertise and dedication ensure that your garments are always in the best hands